Challenge

Bandai Namco’s Anime Expo presence is retail first. Fans line up for hours to buy exclusives, so the booth had to work as a storefront and a crowd-management system at the same time. The build called for a 40×80 double-height beMatrix structure with a storefront facade, a row of cashier windows, two satellite sales stations and a serpentine stanchion queue big enough to hold the AX line without spilling into the aisle.

Move-in at the LACC sat inside one hard window. The panel system had to go together cleanly across more than 3,200 square feet, and every transaction window, signage face and POS run had to be inspected and live before the floor opened on July 3.

"The queue is its own design problem. Hundreds of fans deep, four days in a row. The stanchion layout has to flow as cleanly as the storefront looks."

Project Manager, AES

Approach

01

Floor Plan & Queue Engineering

We walked Booth SH-2214 at the LACC and mapped the serpentine stanchion run against aisle width, transaction-window placement and emergency egress, so the queue could absorb peak traffic without blocking sightlines to the storefront.

02

Modular Panel Prep

We pre-organized the beMatrix kit (corner stackers, L-brackets, hand-pin connections, panel-to-panel clamps) and dry-fit the double-height wall sections, so the crew on-site had numbered pieces in hand and nobody was sorting hardware on the floor.

03

Storefront, Counters & POS Integration

Set the storefront facade, the transaction window line and the two satellite sales stations in sequence, wiring POS power and data drops behind the cashier counters as the panels went up, so the retail operation was live the moment Bandai Namco's team arrived for stock load-in.

04

Pre-Open Floor Reset

Last step was a walk with the Bandai Namco team: facade alignment, transaction-window visibility from the queue, stanchion spacing, signage brightness. Retail-ready before the AX doors opened to the badge line.

Booth Highlights

A look inside the Bandai Namco retail booth at the LACC: the storefront facade, the transaction windows, the satellite sales stations, and the queue that kept fans moving through all four days of AX 2025.

Crew members securing booth components on trade show floor.
Team member adjusting metal frame structure during build.
Steel booth framework under construction with ladders around.
Installer lifting booth structure beam during setup.
Worker on ladder assembling overhead booth frame at trade show.
Crew member on ladder working on overhead booth truss system.
Installer securing white frame beams during booth construction.
Worker on ladder attaching red banner across booth structure.

Double-Height Storefront Facade

A 40×80 beMatrix structure pitched up to storefront height, with a multi-window cashier line and facade detailing that reads as one brand statement from across the aisle.

Transaction Windows & Satellite Stations

A row of cashier windows fronting the main structure, plus two separate satellite sales stations to absorb queue volume and keep checkout moving across all four show days.

Engineered Queue Layout

A full serpentine stanchion system with built-in bench seating, sized to hold the AX fan line entirely inside the booth footprint without spilling into the aisles or blocking the storefront.